Please telephone our WDC Shop helpline on 01343 820339 and advise our staff and send returns to the address above. Where a refund is claimed, please allow 21 days for us to refund your money. This exclusion is in the interest of hygiene and for the protection of all our customers. In the interest of hygiene and for the protection of all our customers, earrings are excluded from our exchange and refund policy. You are entitled to return the whole order, or an individual product, unopened and in its original packaging and condition for a full refund along with a completed goods returned form. Please note that once an order has been placed we are unable to cancel the order or make any amendments to the address or items ordered. We would recommend for your own protection that you use a recorded delivery service. Please note that you are responsible for the costs of returning goods to WDC Shop unless they are faulty or delivered to you in error. Please telephone our WDC Shop helpline on 01343 820339 and advise our staff and post returns to Please complete the Goods Return form, for a replacement or a full refund. In the event that any product purchased proves to be unsatisfactory in use due to defective workmanship or faulty material, you can return them to us. A sperm whale in the ocean off of the Caribbean island of Dominica surprised a 60 Minutes photographer by pooping on him. The WDC Shop supply goods which are guaranteed to be durable and reliable. We use Royal Mail for delivery and you should ensure that someone is available to receive the parcel. DELIVERY COSTSĪny customs duty that may be payable on these orders is your responsibility and not that of WDC (Trading) Limited. If you wish to use this service, please select Special Delivery in the Delivery To box at checkout. Orders must be placed before 2pm for next day delivery (subject to availability of stock). We also offer a Special Delivery Next Day by 1pm service for the UK only. If any item is out of stock you will receive a credit note or an item will be substituted. However, please allow another 7 working days before querying a non-delivery. ![]() EU customers please allow 7-14 working days and Rest of the World please allow 14-21 working days. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.For UK customers, we aim to deliver your goods to you within 3 to 5 working days of receiving your order. The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period. You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted. You’ll see explanations of what those sort options mean when you select them. On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. That’s why we offer many ways to help you find the right experiences for you. Viator wants to make your searches as relevant as possible. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. After publication, our team checks each review reported to it as not meeting our publication criteria. All you need to do is click on the link provided in the email. In some cases, we will also send you an email asking you to validate your review before it is published. Whale watching is a commercial tourism activity consisting in a vessel-based naturalistic excursion during which cetaceans are observed in their natural. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. If the system detects something that contradicts our publication criteria, the review is not published. Whale watching is the practice of observing whales and dolphins in their natural habitat.Whale watching is mostly a recreational activity (cf. ![]() Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator.
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